We Want You to Be Completely Satisfied!
If your purchase doesn’t meet your expectations, please review our return and refund guidelines below.
COMPANY DETAILS:
JACK DEVA EXTREME STARTEGIES LTD
PLOT 2121, NDOLA CRESCENT, WUSE ZONE 5, ABUJA, FCT, NIGERIA
Registration number: 8451870
1. Return Eligibility
- Returns must be requested within 30 days of delivery.
- Items must be unused, undamaged, and in their original packaging.
- Sale and clearance items are not eligible for return.
2. Refund Process
- Refunds are issued after the returned item is received and inspected.
- Approved refunds will be processed within 5-10 business days.
- Refunds will be credited to the original payment method.
3. Damaged or Incorrect Items
- If you receive a defective or incorrect item, email [email protected] with photos.
- We will offer a replacement or full refund at no additional cost.
4. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective.
- We recommend using a trackable shipping service, as we are not responsible for lost returns.
5. Exchanges
- We do not offer direct exchanges. If needed, return the item and place a new order.
For return inquiries, please contact us at [email protected].