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Refund Policy

We Want You to Be Completely Satisfied!

If your purchase doesn’t meet your expectations, please review our return and refund guidelines below.

COMPANY DETAILS:
JACK DEVA EXTREME STARTEGIES LTD
PLOT 2121, NDOLA CRESCENT, WUSE ZONE 5, ABUJA, FCT, NIGERIA
Registration number: 8451870

1. Return Eligibility

  • Returns must be requested within 30 days of delivery.
  • Items must be unused, undamaged, and in their original packaging.
  • Sale and clearance items are not eligible for return.

2. Refund Process

  • Refunds are issued after the returned item is received and inspected.
  • Approved refunds will be processed within 5-10 business days.
  • Refunds will be credited to the original payment method.

3. Damaged or Incorrect Items

  • If you receive a defective or incorrect item, email [email protected] with photos.
  • We will offer a replacement or full refund at no additional cost.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective.
  • We recommend using a trackable shipping service, as we are not responsible for lost returns.

5. Exchanges

  • We do not offer direct exchanges. If needed, return the item and place a new order.

For return inquiries, please contact us at [email protected].

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